Legal
Privacy Policy
Client Harbor ("Client Harbor", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or interact with our platform.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect personal information when you interact with our website, services, or platform. This information may include:
- Name
- Email address
- Phone number
- Business information
- Appointment details
- Communication preferences
- Any information submitted through forms, surveys, or account registration
We may also collect certain technical information automatically when you use our website, including:
- IP address
- Browser type
- Device information
- Pages visited
- Interaction with website features
This information helps us improve our platform and provide better service.
How We Use Your Information
Client Harbor uses the information we collect to operate and improve our services. This includes:
- Providing access to our platform and services
- Responding to inquiries or support requests
- Managing customer relationships
- Sending service updates or notifications
- Delivering requested communications
- Improving platform functionality and user experience
- Ensuring compliance with applicable laws and regulations
We only use your information for legitimate business purposes related to the services we provide.
SMS Communications and Consent
If you choose to provide your phone number and opt in to receive SMS messages from Client Harbor, you consent to receive text messages related to our services.
These messages may include:
- Appointment reminders
- Account notifications
- Service updates
- Customer support communications
- Marketing or promotional messages (if separately consented)
Message frequency may vary depending on your interaction with our services.
Message and data rates may apply depending on your mobile carrier.
You may opt out of receiving SMS messages at any time by replying:
STOP
For assistance, reply:
HELP
or contact us directly.
SMS consent is not required to use our services.
SMS Opt-In Policy
Client Harbor only sends SMS messages to individuals who have provided clear and voluntary consent.
Consent may be obtained through methods such as:
- Website forms
- Account registration
- Appointment booking forms
- Customer service interactions
SMS opt-in checkboxes are not pre-selected and are optional.
Where applicable, consent for transactional messages and marketing messages may be requested separately.
By opting in, users acknowledge they understand the type of messages they may receive.
Data Sharing and Disclosure
Client Harbor does not sell, rent, or share consumer personal information or SMS consent with third parties or affiliates for marketing purposes.
Your information may only be shared in the following limited circumstances:
- With service providers that help operate our platform (such as hosting or communication providers)
- When required by law or legal process
- To protect the security and integrity of our services
Any service providers that process information on our behalf are required to protect that data and use it only for authorized purposes.
Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.
While no system can guarantee complete security, we take appropriate steps to safeguard the information we collect.
Data Retention
Client Harbor retains personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These rights may include:
- Requesting access to your personal data
- Requesting correction of inaccurate information
- Requesting deletion of personal data where permitted by law
To make a privacy request, please contact us using the information below.
Third-Party Services
Our platform may integrate with third-party services that assist with communication, hosting, analytics, or other business functions.
These services may process limited data necessary to perform their role. However, they are required to handle that information in accordance with applicable privacy and security standards.
Children's Privacy
Client Harbor services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a child without appropriate consent, we will take steps to remove that information.
Updates to This Privacy Policy
Client Harbor may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with the updated effective date.
Continued use of our services after updates indicates acceptance of the revised policy.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Client Harbor