Legal
Terms of Service
Welcome to Client Harbor. These Terms of Service ("Terms") govern your access to and use of the Client Harbor website, platform, and services.
By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
Use of Services
Client Harbor provides customer relationship management (CRM), communication tools, marketing automation, and related business services.
You agree to use our services only for lawful purposes and in compliance with all applicable laws and regulations.
You agree not to:
- Use the platform for unlawful activity
- Attempt to gain unauthorized access to systems or accounts
- Disrupt or interfere with the platform or its services
- Use the platform to send unauthorized or unsolicited communications
Client Harbor reserves the right to suspend or terminate accounts that violate these Terms.
Account Responsibility
If you create an account with Client Harbor, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
You agree to provide accurate and complete information when registering or using the platform.
Client Harbor is not responsible for losses resulting from unauthorized access to your account.
Service Availability
We strive to maintain reliable access to our services. However, Client Harbor does not guarantee uninterrupted service and may occasionally perform maintenance, updates, or improvements that temporarily affect availability.
We reserve the right to modify or discontinue services at any time.
Intellectual Property
All content, software, branding, and materials associated with Client Harbor are the property of Client Harbor or its licensors and are protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or create derivative works from any content on our platform without written permission.
Limitation of Liability
Client Harbor provides its services on an "as-is" and "as-available" basis.
To the maximum extent permitted by law, Client Harbor shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.
SMS Messaging Terms
By providing your phone number and opting in, you agree to receive SMS messages from Client Harbor related to our services.
These messages may include:
- Account notifications
- Appointment reminders
- Customer support communications
- Platform updates
- Marketing or promotional messages (only if separately consented)
Message frequency may vary depending on your interaction with our services.
Message and data rates may apply based on your mobile carrier plan.
SMS Opt-In Consent
By opting in to SMS communications from Client Harbor, you confirm that:
- You have provided your phone number voluntarily
- You agree to receive SMS messages from Client Harbor
- You understand the types of messages you may receive
SMS consent is not required to purchase or use Client Harbor services.
Where applicable, marketing and promotional messages may require separate opt-in consent from transactional communications.
Opt-in methods may include:
- Website forms
- Appointment booking forms
- Account registration
- Customer support interactions
SMS opt-in checkboxes are optional and are not pre-selected.
Opt-Out Instructions
You may opt out of receiving SMS messages at any time.
To stop receiving messages, reply:
STOP
Once you send STOP, you will no longer receive SMS communications from Client Harbor unless you opt in again.
Customer Support
If you need assistance with SMS messages or Client Harbor services, reply:
HELP
or contact us at:
Message Frequency Disclosure
Message frequency may vary depending on your interactions with Client Harbor services.
Examples may include responses to inquiries, appointment reminders, or account notifications.
Fees and Carrier Charges
Message and data rates may apply for SMS messages depending on your mobile carrier and service plan.
Client Harbor is not responsible for any charges imposed by your mobile carrier.
Privacy Policy
Your use of our services is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how Client Harbor collects, uses, and protects your information.
Termination
Client Harbor reserves the right to suspend or terminate access to services for users who violate these Terms or misuse the platform.
Changes to These Terms
We may update these Terms from time to time to reflect changes in our services or legal requirements.
Updated terms will be posted on this page with the revised effective date.
Your continued use of the platform constitutes acceptance of the updated Terms.
Contact Information
If you have questions regarding these Terms, please contact:
Client Harbor